What is Smilecloud Passport

Overview

Smilecloud Passport is the patient-facing companion app of the Smilecloud workspace. It allows dental teams to share complete case information securely and directly to their patients’ phones. Passport transforms the patient experience by giving them a clear, visual, and organized way to follow their treatment journey.

Key Features

• All files in one place: Patients can access their X-rays, CBCT/DICOM scans, intraoral scans, photos, videos, and documents (PDFs) from one app.
• Visual simulations: Patients can review smile designs and treatment simulations presented in a timeline/story format, helping them better understand their options.
• Secure communication: A built-in chat enables safe, GDPR-compliant conversations with the dental team.
• Privacy-first: Files are encrypted, and patients control access through their app.

How It Works

• Clinic creates the case in Smilecloud.
• Files are shared directly to the patient’s Passport app.
• Patient downloads the app on iOS or Android.
• Everything the dentist shares - designs, imaging, treatment plans, and chat is in one secure space.

Benefits for Patients

• No more USB sticks, emails, or lost attachments.
• A clearer understanding of the treatment plan through visuals.
• Ongoing access to files and communication, even after treatment.
• A sense of ownership and control over their dental journey.

Benefits for Clinics

• Increased case acceptance with visual and interactive presentations.
• Streamlined communication with patients - fewer “can you resend that?” requests.
• Consistency and organization in delivering case information.
• Added value to the patient journey, reinforcing trust and transparency.

Availability

iOS App Store and Google Play Store – free to download.

Updated regularly with performance improvements and security enhancements.

Next Steps

If you’re a Smilecloud user, start sharing your cases to Passport today. Simply select the case and tap Share with Patient - the app does the rest.