How to Connect your Patients

Patient Experience, Upgraded

Here’s how you can connect your patients in under 1 minute:

Step 1: Create the Case

Log in to your Smilecloud account and create a new case for your patient.
Upload any relevant files—photos, CBCT, intraoral scans, X-rays, or PDFs.

! Initial Documentation: Take note that the Initial Documentation Gallery will be shared automatically when you connect the Passport. So, only add here relevant files for the patient and avoid other clinical documentation such as surgery pictures, etc.

Click on the patient name to open the Passport

Step 2: Connect the Patient

Click the "Connect Patient" button within the case.
Add their email. Smilecloud will send them an invitation to download the Smilecloud Passport app and access their case securely.

Step 3: Share Files or Designs

Choose which assets you want to share:
✅ Smile Design preview
✅ Video simulation
✅ Aditional galleries

The patient will see a professional, secure interface—giving them ownership of their treatment data.

Step 4: Communicate Clearly - Patient Chat

Patients can message you or your team directly from the app.
You’ll get structured, documented communication—without clutter or confusion.

The patient chat is separate from the treatment team chat.

You can also send PDF treatment plans directly in the chat.

💬 Patient Experience, Upgraded

The Passport experience doesn’t just feel modern—it is modern. By offering it, you're not just sending files… you’re creating clarity, professionalism, and confidence in your care.

🔐 Your Data, Your Control

Patients can:

View and store all shared files
Revisit designs and simulations during treatment
Keep their history safe—even years later
No dependency. Just freedom.

🚀 Ready to Use Smilecloud Passport?

It’s already part of your Smilecloud tools.
Next time you create a case and a Smile Design —connect your patient.

📲 Download links:

Smilecloud Passport on App Store

Smilecloud Passport on Google Play

👨‍⚕️ For a modern patient experience, Smilecloud Passport makes all the difference.