Send and receive file types that aren't supported in Smilecloud's main documentation flow. Simply drag and drop the file into your case chat, and your team can download it instantly.Supported formats include (but are not limited to):<ul class="LexT__ul"><li value="1" class="LexT__listItem" style="text-align: start;"><code spellcheck="false" style="white-space: nowrap;">.XML</code>&nbsp;files</li><li value="2" class="LexT__listItem" style="text-align: start;"><code spellcheck="false" style="white-space: nowrap;">.MOD</code>&nbsp;files</li><li value="3" class="LexT__listItem" style="text-align: start;"><code spellcheck="false" style="white-space: nowrap;">.KEY</code>&nbsp;files</li><li value="4" class="LexT__listItem" style="text-align: start;">Image formats like&nbsp;<code spellcheck="false" style="white-space: nowrap;">.NEF</code>&nbsp;and&nbsp;<code spellcheck="false" style="white-space: nowrap;">.RAW</code></li></ul>⏳&nbsp;Important:&nbsp;The download link is active for&nbsp;7 days&nbsp;from upload, after which it expires automatically.

S end and receive file types that aren't supported in Smilecloud's main documentation flow. Simply drag and drop the file into your case chat, and your team can download it instantly. Supported formats include (but are not limited to): .XML files .MOD files .KEY files Image formats like .NEF and .RAW ⏳ Important: The download link is active for 7 days from upload, after which it expires automatically.

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