---
title: "Metalab - Order System"
url: "https://learn.smilecloud.com/en/article/metalab"
language: "en"
last_updated: "2026-03-05T11:30:06.280Z"
---

# Metalab - Order System

Outsource Ready to Print / Mill Designs

**Before ordering any service from Metalab, make sure that:**

-   You have complete and accurate patient files, including photos, intraoral scans, and CBCT. [\[Guide for Photos Here\]](https://blog.smilecloud.com/post/dental-documentation)

*For non-surgical cases, CBCT is optional; however, providing it increases the precision of the final design.*

-   You have created a **Smile Design** or a **Blueprint** and validated it with the patient in advance.  [\[Guide for Smile Design Here\]](https://learn.smilecloud.com/en/article/how-to-design) [\[Guide for Blueprint design Here\]](https://learn.smilecloud.com/en/article/create-a-blueprint)

*Tooth morphology is subjective, and prior validation ensures the patient agrees with the proposed aesthetics.*

Once the order is placed, the selected teeth library will be used by the technicians to produce the final printable or millable output, and changing the library is not possible. 

### Before you order! 

Read the description of each service carefully and make sure you have the required documentation ready. The required Photo Protocol is here: [\[Guide for Photos Here\].](https://blog.smilecloud.com/post/dental-documentation) Pay special attention to ensure you provide the correct input for your order. 

## **Create Order**

-   Click on the Metalab tab to open the Order System

![](https://cdn-assets.productfruits.com/ba733994-e260-4860-8306-ec09b968f413)

Click **“Create Order”**

![](https://cdn-assets.productfruits.com/19283ea6-ba82-4a07-878b-8ee1840f944e)

Select your approved Smile Design

![](https://cdn-assets.productfruits.com/c4d9aa9d-94a1-43df-9a6a-a47a4d377107)

Choose your desired service(s) and make sure you select the correct specifications such as arch or arches, delivery times and materials when your order contains manufactured products.

![](https://cdn-assets.productfruits.com/8078ae46-f7e7-45d3-96ea-2a260b7ac3ea)

![](https://cdn-assets.productfruits.com/773a26de-9699-4e28-8e23-74f08c2ec4be)

Once you add all the products to your order, click **Continue**.

## **Requirements.** 

On this step, you will select the appropriate files. Scans and CBCT if available. In case you have files from different appointments, make sure you select the ones that **truly reflect the patient's current clinical situation.** 

![](https://cdn-assets.productfruits.com/e1df7e8e-3ab3-4a34-b47c-ce86a82e4a70)

Click Continue -> review the order and proceed to payment. 

![](https://cdn-assets.productfruits.com/8dfa3a41-a1bb-41b2-b058-b50906cc2af6)

Payment

![](https://cdn-assets.productfruits.com/8a28336a-7481-4db8-a613-223f29a2b398)

![](https://cdn-assets.productfruits.com/6c774c08-8150-4961-a128-90bc3d8ef9c7)

**Invoicing!** 

By default, the billing details are those of the **case owner.** If you are not the case owner, make sure you select **CUSTOM** billing details and add the correct information

![](https://cdn-assets.productfruits.com/0cd2e652-4594-4ea0-9702-ee874896d545)

![](https://cdn-assets.productfruits.com/f3d54498-ad18-4910-a0ac-3667c1c8de5c)

Once submitted:

-   A **Metalab coordinator** joins your case automatically
-   A technician is assigned based on your case specifics
-   All communication takes place in the **Case Chat**

### **Step 3: Review and Download**

The technician will upload a **preview of the 3D design** to the case.  
Here’s what happens next:

-   You review the preview
-   If needed, request a revision (1 included)

📌 Note: The design includes **1 revision** for changes in **position/angulation**. Changes in **tooth shapes** require a new order.

Once approved, the **printable or millable final file** is added to your case

🎯 You’re ready to print or mill in your own office, with zero guesswork.

## 💬 Why Metalab Works

✅ Simplified ordering  
✅ Secure, integrated collaboration  
✅ Ultra-fast delivery  
✅ Designed for modern clinics using digital tech

Whether you're outsourcing your first mock-up or scaling a digital workflow across your practice, Metalab keeps everything **visual, fast, and professional**.