---
title: "Create a Subscription"
url: "https://learn.smilecloud.com/en/article/create-a-subscription"
language: "en"
last_updated: "2025-08-12T08:45:34.461Z"
---

# Create a Subscription

Join a global community

Open Smilecloud from a Laptop or computer *(not from the mobile app)* and sign in.  
If your trial ended, you’ll see a banner: **“Your trial period has ended.”**  
• Click **See plans** 

![](https://cdn-assets.productfruits.com/ce94ec4b-3769-42d1-8964-4a621a998478)

  
• Or open My account from your avatar (top-right) → **Plan and Billing** 

![](https://cdn-assets.productfruits.com/fa76265f-f7bc-455d-9ede-8007af6c5324)

**Choose billing cycle**

-   On the Plans page, pick **Annual** or **Monthly** using the toggle at the top 
-   Pick your plan (Select **Lite**, **Starter**, or **Business)** then click **Subscribe** on the card 

![](https://cdn-assets.productfruits.com/0a8fe7e2-4d2d-4fb2-b5d1-e3fa8ac7f02e)

**Review the subscription summary**

-   A dialog opens showing the plan, billing cycle, and current team member(s).
-   Enter billing details at the right:  
    • Choose **Company** or **Individual**  
    • For Company: add **CUI/CIF** (use **Find my company** if available), **Company name**, **Country/Region**, **Street & number**, **Postal code**  
    • (Optional) Set a **Billing email** if you want invoices sent to a different address  
    Then click **Continue**.

![](https://cdn-assets.productfruits.com/7c2bf988-4388-4a73-8f26-20163573278b)

**Add payment method & confirm**  
Enter your card details, confirm the charge, and finish. You’ll be billed immediately **and your subscription renews until you cancel.**

You’re all set  
Your workspace switches from read-only to full access—you can create new cases, design, team-up, review, and chat.

### **Notes & tips**

-   Invoices are emailed to the billing email you filled in and also to the email associated with your account.
-   You can make changes to your subscription anytime: cancel, upgrade or downgrade.
-   When Downgrading you will see a message letting you know which date you can take this action, as the amount consumed from your payment needs to be equal or lower to the plan you are downgrading to.